About the Institute
Located on Gadigal and Bidjigal land (Randwick NSW), Black Dog Institute is the only Medical Research Institute in Australia to investigate mental health across the full lifespan, our aim is to create a mentally healthier world for everyone. For over 20 years, we have been at the forefront of mental health research and have maintained a reputation as the face of mental health research and treatment in Australia.
Through our unique ‘translational’ research approach, we turn our world-class research into treatments, prevention strategies, clinical services, educational programs, and e-health products. These allow us to continue our work in leading Australia’s population health response, and champion the ongoing conversation of mental health in our society.
Our work is used to distributed through the public and is used to drive evidence informed change across the mental health sector, setting the foundation for a brighter and healthier future for all.
Benefits
- Hybrid work, 1-2 days per week in office (choose your days, consistent team collaboration days where possible)
- 35 hour work week, flexible hours agreements & 9-day fortnights
- Salary Packaging: $15,900.00 of your base salary tax free & up to $2650.00 meal & entertainment
- Family first, people first culture, we put our research into action at work to make sure we maintain mental health and wellbeing at work
- Pet friendly workplace
- Leave benefits including public holiday swap, gifted annual leave, and wellbeing leave
- Gym membership benefits
- Employee discounts
The Role
The purpose of the Senior Industry Advisor and Engagement Manager is to lead and grow the Institute’s Workplace, Education & Health portfolios.
This is a strategic sales leadership role responsible for driving revenue growth, developing a high-performing team, and positioning as industry advisors in the market. The role is responsible for business development, account management, and coaching sales teams to success.
The role works closely with marketing, fundraising, and other internal teams to develop cross-sell strategies, seasonal promotions, and an optimised sales pipeline.
Duties & Responsibilities
Sales & Business Development
• Develop and execute a business development pipeline for the Workplace, Education & Health portfolios, identifying new opportunities for growth.
• Drive upsell and cross-sell strategies within existing accounts, collaborating with the partnerships team to identify shared clients.
• Partner with the marketing team to co-develop seasonal promotions and campaigns that enhance customer engagement and revenue.
• Track sales performance against targets and KPIs, ensuring continuous optimisation of strategies and approaches.
Leadership & Team Development
• Lead, coach, and develop a team of Sales & Account Managers, fostering a high-performance culture.
• Evolve approach to industry advisory, leveraging SME knowledge as a competitive advantage.
• Provide regular feedback, training, and mentoring to elevate individual and team performance.
Industry Expertise & Market Positioning
• Act as a subject matter expert in the workplace, education, and/or health sectors, providing insights and solutions tailored to client needs.
• Support the team in positioning themselves as trusted advisors to clients, enhancing credibility and long-term partnerships.
• Stay up to date with industry trends, competitor activities, and market shifts, ensuring our strategies remain ahead of the curve
Skills & Experience Required
Essential Criteria
1. Tertiary qualification in Business, Management, Health, or a related field partnered with proven experience in sales leadership, preferably in workplace, education, and/or health sectors.
2. Strong business development and account management expertise, with a track record of meeting and exceeding revenue targets.
3. Experience developing and executing cross-sell and upsell strategies.
4. Strong coaching and people management skills, with a passion for team development.
5. Ability to collaborate cross-functionally with marketing, fundraising, and other internal teams to drive results.
6. A strategic thinker with excellent stakeholder engagement and communication skills.
Desirable Criteria
1. Experience in a not-for-profit, medical research institute, or health services organisation
EEO Statement
Black Dog Institute is committed to achieving a diverse and inclusive workforce that reflects our wider community. We ensure equal employment opportunity for all, regardless of age, appearance, carer status, cultural and/or racial background, disability, gender identity, lived experience, religion or sexual orientation.
How to Apply
To become a part of the Black Dog Institute team, follow the link to ELMO to apply and submit your most up to date resume. If you are shortlisted for the role, we will call you and let you know you are successful. Please do not respond to any suspicious emails requesting you to upload your ID or personal details. We are a 2022 Circle Back Initiative Employer and commit to respond to every applicant.
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